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Toll-free Numbers FAQ
What is a toll-free number?

A toll-free number also called Free call, Free phone, 800 or 1-800, is a special telephone number which allows users to call a number for free; the call fees are charged by the telephone carrier service to the recipient of the call. A toll-free number is always assigned with a special dialing prefix, the most popular being 1-800. Businesses obtain a toll-free number to allow customers to call them free of charge.

What is a vanity number?

A vanity number is a toll-free number combination with alphanumeric equivalents. A word or phrase is formed by the toll-free number combination which usually describes the products of services it offers or the name of the brand itself, making the number more memorable.

How do toll-free numbers work?

A toll-free number is an assigned set of numbers where a call is placed to. After a call is made to a toll free number, the call will then be forwarded to the local number of the company. For example, if a small business would like to have a toll-free number, the owners can apply for one and have it redirected to their home, office, or mobile phone. As a business grows, the owners can add more lines to which the toll-free number call can be redirected. In this situation, the toll-free number not only allowed flexibility for the business but it also made it look more professional and reputable.

Can I use more than the usual 7 digits?

Yes, 7 to 10 digits could be used in the formation of a toll-free number even though the digits after the 7th one are ignored by the phone company. This provides flexibility to buyers depending on your market or brand. You may use our consultation services to get advice whether taking a longer number will be better for the sake of forming words or phrases or keeping it to 7-digits for convenience in dialing.
Buyer's FAQ
How can you help in coming up with an effective vanity number?

Avteo Toll Free Numbers has a team of experts in marketing that have been continuously working for years in toll fee vanity number research. A vanity number is not just any word or phrase you pick up from anywhere. And sometimes, using your own product or service brand may not be the best option for a vanity name. The vanity number research conducted by Avteo involves a series of steps: information gathering, word combination listing, testing, and reservation. The information gathering is one of the most crucial steps in the process. The goals, nature of the business, customer profile, and competitor profile are some of the data that must be gathered.

How long does reserving a toll-free number take?

After the research is completed and a number is chosen, it usually takes two hours during business hours before the number is activated. In some rare cases, it takes up to 10 days before the number is activated. After reservation, we provision the number to a telecommunications company. The whole process has been completed in a few hours.

Can we still keep our local number?


Of course, you can keep your local number and have it working with the toll-free number. As a matter of fact, toll-free numbers are usually directed to the local number of your business.

Can I have a toll-free number for cellphones?


Yes, you can have the toll-free number point to your cell phone. You may change the number where your toll-free number directs to any time you want.

Can I cancel the toll-free number and get a refund any time?

We act as consultants and facilitators in the acquiring and provisioning of toll-free numbers. Our fees once we start the process are non-refundable, because we invest our time in the process. You may cancel the phone service at any time though.

What payment modes do you accept?

Visa, MasterCard, and checks are accepted modes of payment.
Avteo Toll Free Numbers uses the following steps in searching for an effective toll-free vanity number


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Avteo is a leading toll-free number provider in United States. Among the many companies that provide toll-free numbers and related services, why choose Avteo for your toll free number? Below are some reasons why

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